Business operations
We provide a diverse range of services related to property use and maintenance. Our local companies in Finland, Sweden, Norway, Denmark, Germany, Switzerland and the UK serve our customers with a reliable and proactive approach in the customer’s best interests. Our goal is the preservation of the value of our customers’ properties and extending their technical life-cycle. Our customer base is wide and consists of both residential and commercial customers in the private and public sectors.
Our diverse range of services
A wide range of services
Contractual services include various essential property maintenance, cleaning and property management services. Contractual services are based on contracts and invoiced in fixed monthly installments.
Additional services consist of recurring and seasonal property maintenance services that are partially included in our customers’ annual contracts.
Services related to the technical maintenance of properties are based on non-recurring demand. We provide these services to our contractual customers by separate order. We also provide these services to our other customers as needed.
Our services
The services provided by local companies are weighted differently in different countries. Y
Our main services in different countries:
- Indoor maintenance
- Outdoor maintenance
- Cleaning services
- Property management
- Financial management
- Technical services
- Landscaping and green services
- Sewer maintenance and transport services
- Special cleaning
- Other services
We operate in a defensive and resilient market, which means that our services are needed regardless of the economic
cycle.
The services provided by local companies are weighted differently in different countries. You can find out more about our local companies here.
Trends in property services
- The building stock is ageing and becoming increasingly technical
- Service outsourcing is becoming more common
- Digitalisation
- Corporate responsibility and sustainable development
- Urbanisation
- Industry consolidation
- Shortage of highly competent professionals
Drivers of our growth
- The consolidation trend in the property services sector will allow local clusters of expertise to be strengthened through acquisitions, and to grow faster than the average market growth rate.
- Acquisitions also contribute to the industry’s skills shortage.
- By taking good care of our staff, we ensure our ability to deliver high-quality property services locally.
- The need for life-cycle property services and ongoing, contract-based services for technical services is growing.
- Purchasing services as comprehensively as possible from a single partner; demand for a comprehensive service offering is growing.
- Digital service platforms enable operational efficiency and improved information flow.
- The trend towards sustainability creates a need for property services that increase the value and life cycle of properties.
- Urbanisation will create conditions for larger property areas.